by Nick Cicero on Aug 19, 2013
2013 is shaping up to be a tipping point for the retail industry on Facebook. So far this year retail has experienced the greatest decline in key metrics since 2011. With brands forking over more...
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by Nick Cicero on Aug 16, 2013
In today’s click and get economy, customers are turning to social media networks more than ever to express an issue with a product or service. The trend is growing so much that Nielsen reports 1...
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by David Spinks on Aug 15, 2013
Originally published on TheCommunityManager.com There’s been a big trend in the community space lately. Name a startup and they probably have a community manager… or they’re desperately looking for one. Not only that, but more and more community...
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by Nick Cicero on Aug 07, 2013
The battle for short form video just kicked up a notch as one of the most requested features finally arrives to Instagram, upload from library. Today’s update is a huge improvement to Instagram Video and further...
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by Robert Pellegrino on Aug 07, 2013
Do you engage with brands on social media? If you do, what are your expectations? Now that everyone – and every brand – is expected to be a player in the social media game, which brands really...
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by Nick Cicero on Aug 06, 2013
A new study from Pew Research Center shows that roughly 1 in 5 adults (or about 18% of all active internet users) are on Twitter, with 72% of users in general active on some form...
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by Nick Cicero on Aug 06, 2013
Twitter Advertising has become an important way for brands to amplify their messages and connect with the 200 million active users on Twitter in real time. Their ad business is growing so large that eMarketer estimates...
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by Chad Wittman on Aug 05, 2013
Facebook users are publishing content via their mobile devices at an ever increasing rate. Facebook has over 800 million monthly active mobile users, with that number continuing to grow. However, there haven’t been many new ways...
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by Nick Cicero on Aug 04, 2013
Social Fresh West 2013 is right around the corner so we thought we would get things started early by getting everyone introduced to one another. This year we have attendees from three continents, five countries, 27...
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by The Community Manager on Aug 01, 2013
Originally published on TheCommunityManager.com Companies are increasingly finding that relevant, influential, and engaging content has the power to foster a loyal customer community. By taking a strategic approach to content development, companies can bring people with common...
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